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Home > Customer Services > Gift Certificates


Gift Certificates

Gift Certificate Information

  • Gift certificates may be redeemed via the web site or by calling customer service directly at 800.706.5225. Retailers of KoverRoos will not accept gift certificates.

  • Gift certificates may not be redeemed for cash.

  • What if I lose my gift certificate?

  • If you lose your certificate, call customer service at 800.706.5225 or e-mail at customerservice@koverroos.com to find out remaining balance on the gift certificate. Certificates can be retrieved by order number or by name.

  • If you lose your certificate or you suspect that it has been stolen then call us immediately to put a stop on your certificate(s). We will re-issue new ones so that no one else can use your certificate(s). We are not liable for stolen cards and any balances used before we are notified.

  • How do I look up the amount of the certificate?

  • If the balance is not used with the first purchase, and you forget how much is remaining, call customer service at 800.706.5225 or e-mail at customerservice@koverroos.com to find out remaining balance on the gift certificate. Certificates can be retrieved by order number or by name.


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